Bastiaan en Lily's blog

My internal clock is really messed up, I feel like I've been a new father for over a month now but its only been just over two weeks. Mind you, I went back to work last week already, I had taken some time off before Blake was born, and I'm taking some more time off later in the month. Anyway that may alter my perception of time.

It's hard to figure out whether its between my ears but it feels like these past few weeks have been alot more tiring then when we had Linsey. Maybe its because we now have two children or maybe there is just to much going living in a different country and having just moved and all, I never really was very good with change. Happily though it looks like Lily is having less difficulty then last time.

Mind you, the above said, I couldn't be a more proud father and I wouldn't give this up for the world.

Ok, enough serious stuff. Picture time :)

(note, if you click on one of the photos, there is more on my photobucket page)

On other news, we finally have our old phone number back :) I must admit, seeing how much trouble my collegue has gone through trying to get on the phone with Telstra everytime they messed something up for him and my initial experience with Optus when I moved to Australia, I was very worried indeed. I come from a telco background and I've rarely seen things this messed up at our customers and their competitors back in Europa.

Optus has redeemed themselves up to a point in my eyes though. Their voice activated customer service still sucks (the idea is nice but it just doesn't work!) but I gotten through to a person to talk to much quicker so they have improved the system compared to last year. I've also never spend more then a couple of minutes waiting (compared to a minimum of several hours as my collegue experienced with Telstra time and time again) and every time they where actually helpful. Sure, it still is a bit messed up the installation went wrong once and that the delays incured as a result are unacceptable but once that was resolved things went very quickly indeed. Finally getting our old phone number back, all though this should have happened automatically, was dealt with in a matter of hours once I contacted them about it.

All in all, I'm happy for now :)